Get your
weekends backDeep cleaning in Denver Metro

Deep Clean Colorado is a local, family-owned business, registered and carrying active general liability insurance in the state of Colorado. We operate throughout the Greater Denver Metro Area and surrounding communities. If you are unsure whether we reach your address, contact us and we will confirm before you book.

Submitting a booking request through our site or Instagram is not a confirmed appointment. Once your request is received, our team will contact you within 24 hours to verify access details, confirm your address, and finalize your appointment time. Your service is officially scheduled only after this confirmation.

Bookings and payments are processed securely through Square. A card on file is required to book. A 20% deposit reserves your date and goes toward your total; the balance is charged to that same card on the day of your service, once the clean is complete — never before. Your date is held from the moment you book, and we confirm the details the same day, always well before your appointment. Memberships and subscriptions are billed on a recurring basis according to the selected plan (Urban Essential or Estate Care) until the client requests cancellation with at least 7 days' notice before the next billing date.

For apartments and condos, pricing is calculated based on bedroom count and current unit condition. For houses and townhomes, pricing is based on the property's actual square footage using publicly available property records. If your unit's layout, condition, or size doesn't match what was booked, we'll confirm the correct category with you before your appointment — never as a surprise on-site.

Your 20% deposit holds your date and the crew assigned to it. When you book, we set aside a specific insured, background-checked crew and hold that part of their day — which is why the deposit belongs to the booking rather than being returned as cash. Plans change, and that's fine: reschedule with at least 24 hours' notice and your deposit moves with you to the new date, at no cost. Inside 24 hours — or for no-shows, or if our team cannot reach you or get access within our 20-minute wait window — the crew has already set that morning aside for you, and the deposit covers their time. The remaining balance is never charged. A cancellation without a new date does not return the deposit; it is what held your slot. Need to share a last-minute access detail or reschedule? Text us at (720) 365-2027; one message is enough.

We stand behind our work. Because cleaning can't be "undone," we don't issue cash refunds once a service is completed — but you have 24 hours after your appointment to report any quality concerns, in writing and with photos. We'll review your case and send our team back to make it right at no additional cost. Reclean requests made after 24 hours, or after other contractors have entered the property, are void.

Professional cleaning restores surfaces to their best achievable condition — it does not reverse damage caused by age, lack of regular maintenance, or prior neglect. Some conditions cannot be fully corrected by cleaning alone, including hard-water buildup or etching in tubs and showers, mold or mildew embedded in grout and caulk lines, worn or damaged finishes on ovens and appliance interiors, and staining on high-contact surfaces from long-term buildup. We'll flag anything we find so you know what to expect before we start.

We're a pet-friendly crew, and when a pet is in the home, the products and procedures we use are pet-safe. It's the client's responsibility to let us know a pet is present in the home. If you'd like our Pet Add-On applied (including manual carpet pet-hair removal with a pet-hair removal brush), please select it at booking or text us at (720) 365-2027 ahead of your appointment so the correct charge can be applied.

Our crews clean using HEPA-filtration equipment as standard. Steam cleaning is used at our discretion — typically on Deep Cleaning and Move-In/Move-Out services — depending on the surfaces and condition of the property; it is not automatically included on every visit.

Deep Clean Colorado (A Mile Up LLC) is fully registered and carries active general liability insurance in the state of Colorado. Every team member is background-checked before joining a crew. Any property damage must be reported within 24 hours of service with photographic evidence — we are not responsible for items or valuables that were not adequately secured prior to the start of cleaning.

When you request a quote, book a service, or message us, we collect the information you provide directly: name, email, phone number, service address, property details, and any marketing consent you give us. When you browse our site, we also automatically collect standard technical information (like device, browser, and general location) through the analytics and advertising tools described below.

We use your information to schedule and deliver your cleaning service, send appointment confirmations and updates (by text and email), process payment through Square, and — only if you've opted in — send you offers, reminders, or nurture emails/texts about our services. We also use aggregated, non-identifying data to understand how people use our site and to improve it.

Our site uses Google Analytics (GA4), the Meta Pixel, and the Brevo tracker to understand site traffic and measure the performance of our marketing, including retargeting ads on Instagram and Facebook for people who've visited our site. These tools may use cookies or similar technology to recognize your browser across visits. If you start a booking and give us your email address, the Brevo tracker associates that visit with your contact record so we can follow up about your request and send you booking-related messages. You can opt out of personalized Meta ads through your Facebook/Instagram ad preferences, and out of Google Analytics tracking through Google's opt-out tools. To have your contact record and associated activity deleted, text or email us and we will remove it.

We share the minimum information necessary with trusted providers who help us run the business: Square (payment processing and booking), Brevo (email and SMS communications), and Meta/Google (advertising and analytics). Each of these providers has its own privacy policy governing how they handle data on our behalf. We do not sell your personal information to third parties.

If you provide your phone number and opt in, we may text you about your appointment (confirmations, scheduling changes, access details) and, separately, marketing offers if you've consented to that. Message and data rates may apply. Reply STOP at any time to (720) 365-2027 to opt out of texts, or STOP from any marketing text you receive.

You can unsubscribe from marketing emails at any time using the link in any email, or opt out of marketing texts by replying STOP. To request a copy of the information we hold about you, or to ask us to delete it, contact us at contact@deepcleancolorado.com or text (720) 365-2027 — we'll respond within a reasonable time.

We use reasonable administrative and technical safeguards to protect your information, and payment information is handled directly by Square's PCI-compliant systems — we never store your full card details ourselves. That said, no method of transmission or storage is 100% secure, and we can't guarantee absolute security.

Our services and website are directed at adults arranging cleaning services for their homes or properties. We do not knowingly collect personal information from children under 18.

We may update this policy from time to time as our services or tools change. Any changes will be posted on this page with an updated "last updated" date.

Questions about this policy or your information? Reach us at contact@deepcleancolorado.com or text (720) 365-2027.